Public Perspectives on the Value and Future of Credentialing

I.C.E. Exchange Program Description : PUBLIC PERSPECTIVES ON THE VALUE AND FUTURE OF CREDENTIALING

Applicants for NCCA accreditation must have at least one public member on their board of directors to contribute fresh perspectives from outside the profession and help keep credentialing’s public protection mission foremost in board decision making. At this session, members of I.C.E.’s Public Member Committee put forward their public interest perspectives on the value of credentialing and expectations for credentialing's future. In a conversational setting, conducive to audience participation, Committee members will weigh in on such topics such as:

On the Value of credentialing:

Who are credentialing’s multiple stakeholders?

Do we measure the things these stakeholders care about?

How do we determine what knowledge, skills, and behaviors to assess?

Do these skills and behaviors relate to better job performance?

How do we address conflicting stakeholder interests?

Do we adequately communicate to stakeholders the ways our programs support their strategies and goals?

On the Future:

Are we equipped to respond to stakeholders' evolving needs?

Do we pay enough attention to the maintenance and improvement of skills, and to the changing comparative relevance of competencies, as credential-holders journey through their careers?

How can we better integrate public members and stakeholder input into the credentialing ecosystem?

How might stakeholder input help the community respond to external challenges to credentialing?

Are we prepared to employ technological advancements to improve credentialing's relevance and efficiency?

Will we make full use of novel assessment tools derived from advances in AI, simulation, virtual reality, and other modalities?