Chief Customer Officer
risr/
With a career in the education and assessment industry spanning 25 years, Paul Muir is currently the Chief Customer Officer at risr/.
From roles delivering ‘country first’ education and curriculum reform projects across the world, to transformational roles at Awarding Bodies and Regulators in the UK, Paul’s roles have focussed on delivering change, often utilising technology, to deliver wide-spread policy change and transformation in assessment.
Paul is a frequent speaker and panellist at industry conferences on issues such as test security, the digital divide and the impact of technology on assessment, with an increased focus on how AI is reshaping our industry.
Paul also volunteers extensively throughout the industry. As well as his role as a Director and incoming Chair on the Board of the Association of Test Publishers (ATP), Chair of the ATP Security Committee and an Ambassador for the Cambridge Assessment Network.
Assessment Strategy in the Era of GenAI: Changing the Wheels While the Train is Moving
Wednesday, November 19, 2025
3:45 PM - 5:00 PM MST