President
Knapp & Associates International
Princeton, New Jersey, United States
Lenora is President of Knapp & Associates International, a consultancy that has served the professional credentialing community for more than 30 years.
A late-blooming non-traditionalist, avid trend spotter, and invited speaker on all things new and innovative, she works with organizations to design (and redesign) professional credentialing products that will delight their customers. As a second-generation certification consultant, she has been the fortunate beneficiary of two lifetimes of consulting experience in the field.
Lenora coauthored The Business of Certification, a best-selling I.C.E. publication recognized by the American Society of Association Executives as one of “Six Books You and Your Association Need.” She also authored the “Future of Certification” chapter in the last two editions of The I.C.E. Handbook. She is a recipient of I.C.E.’s Industry Leadership Award for innovation in the field of professional credentialing.
The Business of Certification in 2050: Are You Ready?
Wednesday, November 19, 2025
9:00 AM - 10:00 AM MST