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Wednesday, November 19, 2025
7:00 AM - 2:30 PM
MST
Registration Open
7:00 AM - 2:30 PM
MST
Registration Open
Location: Ballroom Foyer
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
7:30 AM - 8:30 AM
MST
...Or Will It Be Modality Door #3? A new approach to large-scale, on-demand group testing
7:30 AM - 8:30 AM
MST
...Or Will It Be Modality Door #3? A new approach to large-scale, on-demand group testing
Location: Sonoran Sky 5
Main Contact/Presenter:
Joel Oliva, ICE-CCP
– CCO Certification
Presenter:
Marc Hone
– CCO Certification
Business of Credentialing and Program Operations
7:30 AM - 8:30 AM
MST
CEO Special Interest Group (CEO SIG), Sponsored by Heuristic Solutions
7:30 AM - 8:30 AM
MST
CEO Special Interest Group (CEO SIG), Sponsored by Heuristic Solutions
Location: Sonoran Sky 6-8
General Session
7:30 AM - 8:30 AM
MST
Credentialing Jeopardy! A Game Show Experience to Sharpen Your Credentialing Insights
7:30 AM - 8:30 AM
MST
Credentialing Jeopardy! A Game Show Experience to Sharpen Your Credentialing Insights
Location: Sierra Ballroom
Main Contact/Presenter:
Sandy Hogg, PMP
– Internet Testing Systems (ITS)
Presenter:
Frank W. Williams, III, Ph.D., ICE-CCP
– PSI, LLC
Beyond Traditional Credentials (ABC programs, micro-credentials, stackable credentials, etc.)
7:30 AM - 9:00 AM
MST
Breakfast and Exhibit Time in the Innovation Hall
7:30 AM - 9:00 AM
MST
Breakfast and Exhibit Time in the Innovation Hall
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
8:00 AM - 8:30 AM
MST
Solutions Showcase with BenchPrep
8:00 AM - 8:30 AM
MST
Solutions Showcase with BenchPrep
Location: Sonoran Sky 1-3
General Session
9:00 AM - 10:00 AM
MST
Beyond Social Media: Communication Tactics To More Effectively Promote Your Credential
9:00 AM - 10:00 AM
MST
Beyond Social Media: Communication Tactics To More Effectively Promote Your Credential
Location: Sonoran Sky 5
Main Contact/Presenter:
Christie Edens
– The Caviart Group
Presenter:
Wade B. Delk, Sr.
– OpenEyes Technologies
Marketing, Communications, and Program Growth
9:00 AM - 10:00 AM
MST
Empowering Women in the Credentialing Industry: Continuing the Conversation
9:00 AM - 10:00 AM
MST
Empowering Women in the Credentialing Industry: Continuing the Conversation
Location: Palm 3CD
Main Contact/Moderator:
Holly Saraullo
– Data Recognition Corporation (DRC)
Presenter:
Alyssa Meyer, ICE-CCP
– National Association for Healthcare Quality (NAHQ)
Presenter:
Robin Jenkins, CAE, ICE-CCP
– The National Board of Surgical Technology and Surgical Assisting
Presenter:
Johnna Gueorguieva, Ph.D., ICE-CCP, CAE
– Dental Assisting National Board
Business of Credentialing and Program Operations
9:00 AM - 10:00 AM
MST
Got a Small Program? Let Technology Help!
9:00 AM - 10:00 AM
MST
Got a Small Program? Let Technology Help!
Location: Sonoran Sky 4
Main Contact/Presenter:
Patricia Young, M.A.
– Kryterion, Inc.
Presenter:
Patricia Muenzen, PhD
– ACT
Presenter:
Aaron Stiner, CCH, MNpS
Credentialing Innovations
9:00 AM - 10:00 AM
MST
I DO-Inclusivity, Diversity & Opportunity: Transitioning to new federal guidelines, a facilitated discussion on challenges, engagement & opportunities
9:00 AM - 10:00 AM
MST
I DO-Inclusivity, Diversity & Opportunity: Transitioning to new federal guidelines, a facilitated discussion on challenges, engagement & opportunities
Location: Sierra Ballroom
Presenter:
Sam Evans, MBA, CAE, ICE-CCP
– International Association of Accessibility Professionals
Moderator:
Glenna Tinney, MSW, ACSW, DCSW
– National Board for Respiratory Care
Presenter:
Mark Franco, JD, ICE-CCP
– Rimon PC
Presenter:
Delmar Lee, PhD, CDE
– Society for Diversity, Institute for Diversity Certification
Main Contact/Presenter:
Avis D. Bullard, MS, ASQ-CSSBB
– Board of Pharmacy Specialties
Business of Credentialing and Program Operations
9:00 AM - 10:00 AM
MST
Testing for the People
9:00 AM - 10:00 AM
MST
Testing for the People
Location: Sonoran Sky 6-8
Presenter:
Sarah Schnabel, PhD, ICE-CCP
– American Board of Ophthalmology
Presenter:
Timothy J. Muckle, Ph.D., ICE-CCP
– National Board of Certification and Recertification for Nurse Anesthetists
Presenter:
Grady C. Barnhill, MEd
– retired
Main Contact/Moderator:
Rebecca LeBuhn
– National Board of Certification and Recertification of Nurse Anesthetists
Presenter:
Susan Davis-Becker, PhD
– ACS Ventures
Test Development and Psychometrics
9:00 AM - 10:00 AM
MST
The Business of Certification in 2050: Are You Ready?
9:00 AM - 10:00 AM
MST
The Business of Certification in 2050: Are You Ready?
Location: Sonoran Sky 1-3
Main Contact/Presenter:
Lenora G. Knapp, PhD, PhD
– Knapp & Associates International
Presenter:
Liberty J. Munson, PhD, Industrial/Organizational Psychology, Quantitative Psychology, Human Resource Management
– Microsoft Worldwide Learning
Business of Credentialing and Program Operations
9:00 AM - 10:00 AM
MST
The Certification Market Playbook: Adoption, Retention & Growth Strategies
9:00 AM - 10:00 AM
MST
The Certification Market Playbook: Adoption, Retention & Growth Strategies
Location: Palm 3AB
Main Contact/Presenter:
Brodie Wise, PMP
– ITS
Presenter:
Pamela Ing, PhD, ICE-CCP
– AANPCB
Presenter:
Lavina Harless, MSW, LCSW
– ASWB
Business of Credentialing and Program Operations
10:00 AM - 10:30 AM
MST
Break in the Innovation Hall
10:00 AM - 10:30 AM
MST
Break in the Innovation Hall
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
10:00 AM - 10:30 AM
MST
Visit the I.C.E. Accreditation Station with your Accreditation Questions
10:00 AM - 10:30 AM
MST
Visit the I.C.E. Accreditation Station with your Accreditation Questions
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
10:00 AM - 10:30 AM
MST
Visit the I.C.E. Booth
10:00 AM - 10:30 AM
MST
Visit the I.C.E. Booth
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
10:30 AM - 11:30 AM
MST
Creating a Delightful Testing Experience: Strategies to Reduce Anxiety While Preserving Validity
10:30 AM - 11:30 AM
MST
Creating a Delightful Testing Experience: Strategies to Reduce Anxiety While Preserving Validity
Location: Sonoran Sky 6-8
Presenter:
Pat Hughes, PMP
– ITS
Presenter:
Laura M. Williams, PhD
– Western Governors University
Main Contact/Presenter:
Brodie Wise, PMP
– ITS
Business of Credentialing and Program Operations
10:30 AM - 11:30 AM
MST
Exam Security Investigations – Recommended Best Practices in Light of Recent Threats
10:30 AM - 11:30 AM
MST
Exam Security Investigations – Recommended Best Practices in Light of Recent Threats
Location: Sonoran Sky 1-3
Main Contact/Presenter:
Harry Samit, MPA
– Pearson VUE
Presenter:
Bryan Friess
– Pearson VUE
Presenter:
Kara Gwaltney
– Association of American Medical Colleges
Data Management, Privacy, and Test Security
10:30 AM - 11:30 AM
MST
ICE-CCP vs AI; Exploring the Capabilities and Limitations of AI in Credentialing
10:30 AM - 11:30 AM
MST
ICE-CCP vs AI; Exploring the Capabilities and Limitations of AI in Credentialing
Location: Sonoran Sky 5
Main Contact/Moderator:
Josh Bowers, ICE-CCP
– PSI Services
Presenter:
Frank W. Williams, III, Ph.D., ICE-CCP
– PSI, LLC
Presenter:
Keisha Davidson, MBA, ICE-CCP
– Hospice and Palliative Credentialing Center
Presenter:
Ashlee Griffin, ICE-CCP
– SCCE & HCCA, CCB
Credentialing Innovations
10:30 AM - 11:30 AM
MST
Inspiring the Next Generation: Awareness, Access, and Action
10:30 AM - 11:30 AM
MST
Inspiring the Next Generation: Awareness, Access, and Action
Location: Palm 3AB
Main Contact/Presenter:
Angela Macauley, PMP
– NBCOT
Presenter:
Gina LaBorde, n/a
– NBCOT
Marketing, Communications, and Program Growth
10:30 AM - 11:30 AM
MST
More Than a Pretty Course: Leveraging Instructional Design to Create an Assessment Continuum
10:30 AM - 11:30 AM
MST
More Than a Pretty Course: Leveraging Instructional Design to Create an Assessment Continuum
Location: Sonoran Sky 4
Main Contact/Presenter:
Bobbi Vernon, MA, ICE-CCP
– Credentialing Academy
Presenter:
Morgean Hirt, ICE-CCP
– Association for Talent Development (ATD)
Presenter:
Christopher Allen
Beyond Traditional Credentials (ABC programs, micro-credentials, stackable credentials, etc.)
10:30 AM - 11:30 AM
MST
To Do or Not to Do: Exam Development Considerations for Certification Programs
10:30 AM - 11:30 AM
MST
To Do or Not to Do: Exam Development Considerations for Certification Programs
Location: Sierra Ballroom
Presenter:
Katie White
– Meazure Learning
Presenter:
Johnna Gueorguieva, Ph.D., ICE-CCP, CAE
– Dental Assisting National Board
Presenter:
Jean D’Angelo
– American Osteopathic Association
Main Contact/Moderator:
Maria Incrocci, PhD, RPh
– Meazure Learning
Test Development and Psychometrics
10:30 AM - 11:30 AM
MST
What’s In Your Quality Improvement Toolbox? Enhancing certification operations through root cause analysis, collaboration and change management.
10:30 AM - 11:30 AM
MST
What’s In Your Quality Improvement Toolbox? Enhancing certification operations through root cause analysis, collaboration and change management.
Location: Palm 3CD
Main Contact/Presenter:
Joy Daquila-Casey, MS, CPHQ, CAE
– American Nurses Credentialing Center
Presenter:
Brittany Waldron, RN, MSN, NE-BC
– American Nurses Credentialing Center
Business of Credentialing and Program Operations
11:45 AM - 1:15 PM
MST
I.C.E. Awards Luncheon, sponsored by Prometric
11:45 AM - 1:15 PM
MST
I.C.E. Awards Luncheon, sponsored by Prometric
Location: Canyon Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
1:15 PM - 2:30 PM
MST
Dessert and Exhibit Time in the Innovation Hall
1:15 PM - 2:30 PM
MST
Dessert and Exhibit Time in the Innovation Hall
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
1:15 PM - 2:30 PM
MST
E-Poster Viewing
1:15 PM - 2:30 PM
MST
E-Poster Viewing
Location: Ballroom Foyer
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
1:15 PM - 2:30 PM
MST
Visit the I.C.E. Accreditation Station with your Accreditation Questions
1:15 PM - 2:30 PM
MST
Visit the I.C.E. Accreditation Station with your Accreditation Questions
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
1:15 PM - 2:30 PM
MST
Visit the I.C.E. Booth
1:15 PM - 2:30 PM
MST
Visit the I.C.E. Booth
Location: Arizona Grand Ballroom
Speaker:
I.C.E. Staff
– Institute for Credentialing Excellence
General Session
1:30 PM - 1:40 PM
MST
Beyond Surveys: Leveraging Longitudinal Assessment Data for a Streamlined Job Analysis
1:30 PM - 1:40 PM
MST
Beyond Surveys: Leveraging Longitudinal Assessment Data for a Streamlined Job Analysis
Location: Ballroom Foyer
Main Contact/Presenter:
Shahid A. Choudhry, PhD
– NBCRNA
Presenter:
Rajat Chadha, PhD, ICE-CCP
– NBCRNA
Test Development and Psychometrics
1:30 PM - 1:45 PM
MST
AI-Powered Learning in Recertification: Smarter Assessments, Stronger Professionals
1:30 PM - 1:45 PM
MST
AI-Powered Learning in Recertification: Smarter Assessments, Stronger Professionals
Location: Sierra Ballroom
Main Contact/Presenter:
Ryan Howard
– ITS
Credentialing Innovations
1:30 PM - 2:00 PM
MST
Solutions Showcase with Mighty Citizen
1:30 PM - 2:00 PM
MST
Solutions Showcase with Mighty Citizen
Location: Sonoran Sky 6-8
General Session
1:30 PM - 2:00 PM
MST
Solutions Showcase with PSI: Beyond detection: Building proactive AI defenses for credentialing programs
1:30 PM - 2:00 PM
MST
Solutions Showcase with PSI: Beyond detection: Building proactive AI defenses for credentialing programs
Location: Sonoran Sky 1-3
Presenter:
Isabelle Gonthier, PhD, ICE-CCP
– PSI Services
Presenter:
Stephanie Miles, MBA
– PSI
General Session
1:45 PM - 1:55 PM
MST
Synergy in Certification: Strengthening Osteopathic Board Success
1:45 PM - 1:55 PM
MST
Synergy in Certification: Strengthening Osteopathic Board Success
Location: Ballroom Foyer
Main Contact/Presenter:
Mary Cameron Tallman, MA
– American Osteopathic Association
Presenter:
Andrew Crim, MEd, CHCP, FACEHP
– American College of Osteopathic Obstetricians and Gynecologists
Marketing, Communications, and Program Growth
1:45 PM - 2:00 PM
MST
The Value of Certification: Insights and Opportunities for ICE-CCP
1:45 PM - 2:00 PM
MST
The Value of Certification: Insights and Opportunities for ICE-CCP
Main Contact/Presenter:
Liberty J. Munson, PhD, Industrial/Organizational Psychology, Quantitative Psychology, Human Resource Management
– Microsoft Worldwide Learning
Presenter:
Andrew C. Dwyer, PhD, ICE-CCP
– American Board of Pediatrics
2:00 PM - 2:10 PM
MST
Alive and Well at 100: Lessons Learned from a Century of Osteopathic Certification
2:00 PM - 2:10 PM
MST
Alive and Well at 100: Lessons Learned from a Century of Osteopathic Certification
Location: Ballroom Foyer
Main Contact/Presenter:
Eden Racket
– American Osteopathic Association
Presenter:
Chaunessie Baggett, n/a
– American Osteopathic Association
Business of Credentialing and Program Operations
2:30 PM - 3:30 PM
MST
AI Agents and Commercial Cheating Services: Building a Test Security Framework to Address Today’s Threats
2:30 PM - 3:30 PM
MST
AI Agents and Commercial Cheating Services: Building a Test Security Framework to Address Today’s Threats
Location: Sierra Ballroom
Main Contact/Presenter:
Rachel R. Watkins Schoenig, JD
– Cornerstone Strategies, LLC
Presenter:
Jarret Dyer
– Surpass Assessment
Presenter:
Ray Nicosia
– Cornerstone Strategies
Presenter:
Michael Clifton, JD
– Cornerstone Strategies, LLC
Data Management, Privacy, and Test Security
2:30 PM - 3:30 PM
MST
Creating a Career Journey in an AI World
2:30 PM - 3:30 PM
MST
Creating a Career Journey in an AI World
Location: Palm 3CD
Main Contact/Presenter:
Kate P. Kahoa, M.Ed
– PSI Services
Presenter:
Krystina Davidson, ICE-CCP
– ISACA
Beyond Traditional Credentials (ABC programs, micro-credentials, stackable credentials, etc.)
2:30 PM - 3:30 PM
MST
From Micro to Meaningful: Designing Effective and Engaging Credential-to-Employment Pathways
2:30 PM - 3:30 PM
MST
From Micro to Meaningful: Designing Effective and Engaging Credential-to-Employment Pathways
Location: Sonoran Sky 4
Main Contact/Moderator:
Evan Burton
– BenchPrep
Presenter:
Sarah Auerbach, n/a
– Chartered Alternative Investment Analyst
Beyond Traditional Credentials (ABC programs, micro-credentials, stackable credentials, etc.)
2:30 PM - 3:30 PM
MST
From Pilot to Practice: Implementing AI for Test Form Assembly
2:30 PM - 3:30 PM
MST
From Pilot to Practice: Implementing AI for Test Form Assembly
Location: Sonoran Sky 6-8
Main Contact/Presenter:
Rory McCorkle, PhD, MBA, CAE, ICE-CCP, PMP, SPHR
– Strasz Assessment Systems
Presenter:
Anna C. Rubin, ICE-CCP
– Cisco
Presenter:
Susan Davis-Becker, PhD
– ACS Ventures
Test Development and Psychometrics
2:30 PM - 3:30 PM
MST
Job Analysis 101: An Interactive Dive into the Process of Creating Psychometrically Defensible Exam Specifications
2:30 PM - 3:30 PM
MST
Job Analysis 101: An Interactive Dive into the Process of Creating Psychometrically Defensible Exam Specifications
Location: Palm 3AB
Main Contact/Presenter:
Amanda Wolkowitz, Ph.D.
– Data Recognition Corporation, Inc.
Presenter:
Eileen G. Loranger, JD
– American Board of Periodontology
Presenter:
Sarah P. Hughes
– Data Recognition Corporation
Presenter:
Julia Allen
– Data Recognition Corporation
Test Development and Psychometrics
2:30 PM - 3:30 PM
MST
Public Perspectives on the Value and Future of Credentialing
2:30 PM - 3:30 PM
MST
Public Perspectives on the Value and Future of Credentialing
Location: Sonoran Sky 5
Main Contact/Moderator:
Mark Bertler, CAE
– I.C.E. Board of Directors
Presenter:
Kathleen C. Ruff, M.B.A.
– American Board of Emergency Medicine
Presenter:
Margaret Lyons, ICE-CCP
– Casualty Actuarial Society
Presenter:
Brett P. Foley, n/a
– National Board of Examiners in Optometry
Business of Credentialing and Program Operations
2:30 PM - 3:30 PM
MST
The New Future of Credentialing
2:30 PM - 3:30 PM
MST
The New Future of Credentialing
Location: Sonoran Sky 1-3
Main Contact/Presenter:
Bill West, MBA, ICE-CCP
– Space Workforce Institute
Presenter:
Denise Roosendaal, FASAE, CAE
– Institute for Credentialing Excellence
Presenter:
Terri Hinkley, EdD, MBA,BScN, RN, CAE
– National Association of School Nurses
Presenter:
Andre Allen, MBA, GPHR
Business of Credentialing and Program Operations
3:45 PM - 4:45 PM
MST
Leading Credentialing Forward: CEO Insights on Trends, AI, and Culture
3:45 PM - 4:45 PM
MST
Leading Credentialing Forward: CEO Insights on Trends, AI, and Culture
Location: Sierra Ballroom
Main Contact/Moderator:
Josh Bowers, ICE-CCP
– PSI Services
Presenter:
Robin Jenkins, CAE, ICE-CCP
– The National Board of Surgical Technology and Surgical Assisting
Presenter:
Janie Schumaker, ICE-CCP
– BCEN
Presenter:
Melissa R. Nosik, PhD, BCBA-D, ICE-CCP, SHRM-SCP
– Competency & Credentialing Institute
Business of Credentialing and Program Operations
3:45 PM - 4:45 PM
MST
Online proctoring: Putting the genie back in the bottle
3:45 PM - 4:45 PM
MST
Online proctoring: Putting the genie back in the bottle
Location: Palm 3AB
Moderator:
Thomas Locke
– Pearson VUE
Main Contact/Presenter:
Harry Samit, MPA
– Pearson VUE
Presenter:
Mamiko M. Ouazzani, CIA, CCSA
– The Institute of Internal Auditors
Business of Credentialing and Program Operations
3:45 PM - 4:45 PM
MST
The AI-Powered SME: Exploring Generative AI Use Cases in Credentialing
3:45 PM - 4:45 PM
MST
The AI-Powered SME: Exploring Generative AI Use Cases in Credentialing
Location: Sonoran Sky 1-3
Presenter:
Desmond X. Stewart, n/a
– Lineup
Presenter:
Amin Saiar, PhD
– Board of Pharmacy Specialties
Main Contact/Presenter:
Liz Bredlau
– Google
Test Development and Psychometrics
3:45 PM - 5:00 PM
MST
Assessment Strategy in the Era of GenAI: Changing the Wheels While the Train is Moving
3:45 PM - 5:00 PM
MST
Assessment Strategy in the Era of GenAI: Changing the Wheels While the Train is Moving
Location: Sonoran Sky 4
Main Contact/Presenter:
John Weiner
– JW Advisers
Presenter:
Chad Buckendahl, PhD, ICE-CCP
– ACS Ventures
Presenter:
Isabelle Gonthier, PhD, ICE-CCP
– PSI Services
Presenter:
Paul Muir
Moderator:
Christine Mills, Ph.D.
– Ascend Learning
Credentialing Innovations
3:45 PM - 5:00 PM
MST
How Do You Measure Up? A Look at Credentialing Team Structures Across the Industry
3:45 PM - 5:00 PM
MST
How Do You Measure Up? A Look at Credentialing Team Structures Across the Industry
Location: Palm 3CD
Main Contact/Presenter:
Craig Pavitt, I.C.E. Specialist
– PSI Solutions LLC
Presenter:
Krystina Davidson, ICE-CCP
– ISACA
Business of Credentialing and Program Operations
3:45 PM - 5:00 PM
MST
Separating Fact from Fiction: AI and the Evolving World of Work & Credentialing
3:45 PM - 5:00 PM
MST
Separating Fact from Fiction: AI and the Evolving World of Work & Credentialing
Location: Sonoran Sky 5
Main Contact/Presenter:
Leslie Thomas, PhD
– Kryterion
Presenter:
Jeanie Cole
– Deloitte
Credentialing Innovations
3:45 PM - 5:00 PM
MST
The Secret World Behind Your Score Reports: Using Graphical Dashboards and Automations to Detect Anomalies, Enhance Security, and Bolster Validity
3:45 PM - 5:00 PM
MST
The Secret World Behind Your Score Reports: Using Graphical Dashboards and Automations to Detect Anomalies, Enhance Security, and Bolster Validity
Location: Sonoran Sky 6-8
Main Contact/Presenter:
David A. Renberg, MS
– National Geospatial-Intelligence Agency
Presenter:
Brett A. Schmitz, ICE-CCP
– National Geospatial-Intelligence Agency
Presenter:
Zachary Stephens
– National Geospatial-Intelligence Agency
Presenter:
Jim T. Schmitt, Certified Specialist Certification
– National Geospatial-Intelligence Agency
Presenter:
Michael Link, Ph.D., ICE-CCP
– National Geospatial-Intelligence Agency
Data Management, Privacy, and Test Security
